Support
Contact us
Email: support@offlineappsfortune.com
Support is by email. We aim to answer within 2 business days.
Draft
Draft for lawyer review
This page is a plain language draft. A lawyer has not reviewed it yet, and it may change before it is final. Text in [square brackets] is still to be filled in.
What to put in your message
Your WarriorPlus sale ID, the email you paid with and the item your question is about. Then what you did and what you saw. A screenshot helps. For a question about an app, name the browser and the computer you use.
Refunds
Ask by email. Every offer has a 30 day refund, the upsells and the downsell included. The Refund policy explains how it works.
Affiliates
Write to the same address with Affiliate in the subject line.
Your app data
We cannot see or recover the data in your apps, because it never reaches us. Your backups are the way back. Please never send us your customers' records: a screenshot of the problem is enough.
Stay safe
We will never ask for your password or your payment details by email. If a message that claims to be from us asks for them, do not answer it, and forward it to support@offlineappsfortune.com.
Who we are
[Seller legal name], [address], [company or tax number, if any].